In many restaurants, training defaults to the General Manager. And why not? They know the standards,...

This one's for the trainers -- all the Chief People Officers, Chief Human Resources Officers, Chief ...

Time is always on the line, right? Whether you’re running the expo station or leading the entire ope...

Employee retention remains one of the most critical challenges in the restaurant industry. Turnover ...

When a fast casual brand starts growing fast, things can break—especially in the back-of-house. That...

Hi, I’m Beth Hussey—restaurateur, operator, and founder of Shifty. I created Shifty because running ...

Training your restaurant staff doesn’t need to be chaotic, outdated, or one-size-fits-all. Whether y...

If you’ve worked in restaurants long enough, you’ve seen it—or lived it. The manager who’s running o...