Leadership & Strategy
Getting Back to Hospitality? It Starts with Training
The restaurant industry seems to be having a bit of a “back to basics” moment, and we’re here for it.
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Employee Retention & Culture.
Everything we've written about employee retention & culture.
Employee Retention & Culture
Creating “Day-One Ready” Employees: Best Practices from High-Performing Brands
First impressions matter. That truth extends beyond guests walking through the door and applies just as much to the experience of a brand new ...
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Employee Retention & Culture
Introducing Leaderboard Metrics: Turning Insight Into Action
It’s easy to talk about accountability, performance, and culture—but until now, it’s been hard to see it.
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Employee Retention & Culture
Why Restaurant Employee Turnover Is So High And What Operators Can Do About It
Employee retention remains one of the most critical challenges in the restaurant industry. Turnover rates are among the highest in any sector, with ...
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Operations & Efficiency
How Pita Way Used Shifty to Slash Turnover and Train Faster—While Growing Fast
When a fast casual brand starts growing fast, things can break—especially in the back-of-house. That’s exactly what Pita Way, a Mediterranean concept ...
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Employee Retention & Culture
Enriching Your Employee's Experience: The Key to a Thriving Restaurant Culture
Creating a thriving employee culture is essential for success. Your team is the backbone of your establishment, and their experience directly impacts ...
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