--- title: Shifty Bites Blog | Leadership & Strategy description: Leadership & Strategy | Practical insights on restaurant training, scheduling, and retention from operators with 30+ years on the floor. image: https://bites.shiftyinc.com/hubfs/Icons/Shifty%203d%20app%20icon.png --- [Book a demo](https://www.shiftyinc.com/book-demo) Shifty Bites Blog # Leadership & Strategy. Everything we've written about leadership & strategy. [All posts](https://bites.shiftyinc.com/blog) [Shifty Features](https://bites.shiftyinc.com/blog/tag/shifty-features) [Leadership & Strategy](https://bites.shiftyinc.com/blog/tag/leadership-strategy) [Operations & Efficiency](https://bites.shiftyinc.com/blog/tag/operations-efficiency) [Training & Onboarding](https://bites.shiftyinc.com/blog/tag/training-onboarding) [Employee Retention & Culture](https://bites.shiftyinc.com/blog/tag/employee-retention-culture) [Checklists & SOPs](https://bites.shiftyinc.com/blog/tag/checklists-sops) [Restaurant Tech](https://bites.shiftyinc.com/blog/tag/restaurant-tech) [Case Studies](https://bites.shiftyinc.com/blog/tag/case-studies) ### [![Two people sitting at bar discussing on tablet](https://bites.shiftyinc.com/hs-fs/hubfs/blog/restaurant-communication-plan-for-multi-location-teams.jpg?width=800) Leadership & Strategy Restaurant Communication Plan for Multi-Location Teams Restaurant communication plan problems show up fast when you go from one store to two. What used to be a quick “hey, heads up” turns into a chain of ... Beth Hussey · Oct 2, 2026 Read article](https://bites.shiftyinc.com/blog/restaurant-communication-plan-for-multi-location-teams) ### [![phone with checklist at a resturant](https://bites.shiftyinc.com/hs-fs/hubfs/blog/restaurant-operations-standardize-before-location-2.jpg?width=800) Leadership & Strategy Restaurant Operations: Standardize Before Location 2 Restaurant operations get real the second you start talking about location two. In one store, you can patch problems with your presence, your gut, ... Beth Hussey · Sep 7, 2026 Read article](https://bites.shiftyinc.com/blog/restaurant-operations-standardize-before-location-2) ### [![two woman working at a pos](https://bites.shiftyinc.com/hs-fs/hubfs/blog/restaurant-manager-skills-that-define-great-leaders.jpg?width=800) Leadership & Strategy Restaurant Manager Skills That Define Great Leaders Restaurant manager skills show up in the small stuff: how you open, how you coach in the moment, and how you keep your cool when the board is full ... Beth Hussey · Sep 4, 2026 Read article](https://bites.shiftyinc.com/blog/restaurant-manager-skills-that-define-great-leaders) ### [![Glasses, plates, and order slips on counter](https://bites.shiftyinc.com/hs-fs/hubfs/blog/restaurant-training-records-what-to-keep-and-how-long.jpg?width=800) Leadership & Strategy Restaurant Training Records: What to Keep and How Long Restaurant training records are the unglamorous paperwork that saves you when a health inspector is at the host stand, when a team member gets hurt, ... The Shifty Team · Sep 3, 2026 Read article](https://bites.shiftyinc.com/blog/restaurant-training-records-what-to-keep-and-how-long) ### [![clean grill with salt bucket next to it](https://bites.shiftyinc.com/hs-fs/hubfs/blog/restaurant-operations-manual-what-to-include-and-skip.jpg?width=800) Leadership & Strategy Restaurant Operations Manual: What to Include (and Skip) Restaurant operations manual headaches don’t show up when you’re slow. They show up when you’re buried. The line is calling for a decision, a server ... Beth Hussey · Aug 28, 2026 Read article](https://bites.shiftyinc.com/blog/restaurant-operations-manual-what-to-include-and-skip) ### [![trainer teaching](https://bites.shiftyinc.com/hs-fs/hubfs/SHIFTY%20blog%20training%20people.png?width=800) Leadership & Strategy Training as a Competitive Advantage in the Battle for Hospitality Talent The restaurant industry is still fighting a talent war. Operators everywhere are competing not only for guests but for good people. And while signing ... The Shifty Team · Oct 16, 2025 Read article](https://bites.shiftyinc.com/blog/training-as-a-competitive-advantage-in-the-battle-for-hospitality-talent) ### [![dave hornak](https://bites.shiftyinc.com/hs-fs/hubfs/Screenshot%202025-09-29%20at%205.38.09%20PM.png?width=800) Leadership & Strategy Embracing Modern Training Solutions: A Chat with Dave Hornak on Shifty’s Impact In the restaurant business, success is built on more than great food. It depends on people who are trained, confident, and connected to the culture ... The Shifty Team · Sep 30, 2025 Read article](https://bites.shiftyinc.com/blog/embracing-modern-training-solutions-a-chat-with-dave-hornak-on-shiftys-impact) ### [![hospitality trainer](https://bites.shiftyinc.com/hs-fs/hubfs/SHIFTY%20BLOG%20hospitality%20traning.png?width=800) Leadership & Strategy Getting Back to Hospitality? It Starts with Training The restaurant industry seems to be having a bit of a “back to basics” moment, and we’re here for it. The Shifty Team · Sep 26, 2025 Read article](https://bites.shiftyinc.com/blog/getting-back-to-hospitality-it-starts-with-training) ## See Shifty in action. Book a 15-minute demo and see how Shifty helps restaurants schedule, train, and retain. [Book your free demo](https://www.shiftyinc.com/book-demo) © 2026 Shifty. All rights reserved. [Privacy Policy](https://www.shiftyinc.com/privacy)