Introducing Leaderboard Metrics: Turning Insight Into Action

It’s easy to talk about accountability, performance, and culture—but until now, it’s been hard to see it.

That’s why we built Leaderboard Metrics, a new feature inside Shifty designed for growing restaurant teams that want a real-time snapshot of how each location is doing when it comes to the things that matter most: Training, Engagement, and Testing.

Whether you manage five stores or fifty, Leaderboard Metrics gives you visibility across your entire organization—so you can support your teams, recognize top performers, and catch problems before they become problematic patterns.

Why Leaderboard Metrics Matter with Training

Restaurants are dynamic, high-pressure environments where things can slip through the cracks. Without visibility, it’s tough to know which locations are thriving and which ones need extra attention. Leaderboard Metrics changes that.

You’ll get an at-a-glance performance comparison across locations, giving operators, area managers, and franchise leaders an easy way to track progress, reinforce accountability, and celebrate wins.

This isn’t about surveillance. It’s about support.

Real-World Restaurant Use Cases

Here’s how restaurant teams are using Leaderboard Metrics to drive results:

Benchmarking Across Locations

• Your Director of Operations can quickly see which stores are leading in Training Completion—and which ones are falling behind. That means smarter support and fewer surprises.

Better 1:1 Coaching

• Regional Managers use Leaderboard data during check-ins with GMs to ground conversations in reality. It’s not about blame—it’s about building up the team.

Training Contests That Actually Work

• Rolling out a new seasonal menu? Turn Training into a friendly competition. Reward the first team to hit 100% completion. Watch engagement soar.

Identifying Culture Leaders

• Some stores aren’t just hitting their goals—they’re setting the standard. High scores in Training and Engagement? That GM is doing something right—and their playbook deserves to be shared.

Spotting Trouble Early

• One location’s scores suddenly dip across the board. Without Leaderboard Metrics, that may have gone unnoticed. Now, you’ve got a clear signal to check in and offer help.

Franchise-Wide Consistency

• Franchisors use Leaderboards to keep tabs on brand standards without micromanaging. When everyone’s on the same system, consistency scales.

Recognition Based on Reality

• Instead of guessing who’s doing a great job, tie bonuses or shoutouts to leaderboard performance. When recognition is earned, it means more.

It’s More Than a Scoreboard

Leaderboard Metrics is a culture-building tool. It makes success visible. It sparks healthy competition. It encourages growth. And most importantly, it helps your team feel supported—not forgotten.

If you want your restaurant teams to thrive—not just survive—Leaderboard Metrics is your new best friend.

Ready to See It In Action?

Shifty is built for restaurant people, by restaurant people. If you’d like to see how Leaderboard Metrics fits into your team’s day-to-day, book a personalized tour here.

Let’s get your shift together.