--- title: Shifty Bites Blog | Operations & Efficiency description: Operations & Efficiency | Thought leadership from seasoned restaurant pros with over 30 years of experience, the Shifty Bites blog has valuable insights, tips, and tricks to running an effective restaurant of any size. image: https://bites.shiftyinc.com/hubfs/Icons/Shifty%203d%20app%20icon.png --- [Book a demo](https://www.shiftyinc.com/book-demo) Shifty Bites Blog # Operations & Efficiency. Everything we've written about operations & efficiency. [All posts](https://bites.shiftyinc.com/blog) [Shifty Features](https://bites.shiftyinc.com/blog/tag/shifty-features) [Leadership & Strategy](https://bites.shiftyinc.com/blog/tag/leadership-strategy) [Operations & Efficiency](https://bites.shiftyinc.com/blog/tag/operations-efficiency) [Training & Onboarding](https://bites.shiftyinc.com/blog/tag/training-onboarding) [Employee Retention & Culture](https://bites.shiftyinc.com/blog/tag/employee-retention-culture) [Checklists & SOPs](https://bites.shiftyinc.com/blog/tag/checklists-sops) [Restaurant Tech](https://bites.shiftyinc.com/blog/tag/restaurant-tech) [Case Studies](https://bites.shiftyinc.com/blog/tag/case-studies) ### [![phone with checklist at a resturant](https://bites.shiftyinc.com/hubfs/blog/restaurant-operations-standardize-before-location-2.jpg) Leadership & Strategy Restaurant Operations: Standardize Before Location 2 Restaurant operations get real the second you start talking about location two. In one store, you can patch problems with your presence, your gut, ... Beth Hussey · Sep 7, 2026 Read article](https://bites.shiftyinc.com/blog/restaurant-operations-standardize-before-location-2) ### [![](https://bites.shiftyinc.com/hubfs/blog/food-handler-certification-tracking-never-expire-again.jpg) Operations & Efficiency Food Handler Certification Tracking: Never Expire Again Food handler certification tracking is the kind of thing you only think about when someone asks for proof and you cannot pull it up in 10 seconds. ... The Shifty Team · Sep 1, 2026 Read article](https://bites.shiftyinc.com/blog/food-handler-certification-tracking-never-expire-again) ### [![clean grill with salt bucket next to it](https://bites.shiftyinc.com/hubfs/blog/restaurant-operations-manual-what-to-include-and-skip.jpg) Leadership & Strategy Restaurant Operations Manual: What to Include (and Skip) Restaurant operations manual headaches don’t show up when you’re slow. They show up when you’re buried. The line is calling for a decision, a server ... Beth Hussey · Aug 28, 2026 Read article](https://bites.shiftyinc.com/blog/restaurant-operations-manual-what-to-include-and-skip) ### [![](https://bites.shiftyinc.com/hubfs/blog/free-restaurant-sop-template-for-foh-boh-managers.jpg) Operations & Efficiency Free Restaurant SOP Template for FOH, BOH, Managers Your restaurant SOP template is what keeps a Tuesday lunch running the same way as a slammed Friday night. If the “right way” only lives in someone’s ... Beth Hussey · Aug 26, 2026 Read article](https://bites.shiftyinc.com/blog/free-restaurant-sop-template-for-foh-boh-managers) ### [![employee on phone](https://bites.shiftyinc.com/hubfs/SHIFTY%20BLOG%20on%20phone.png) Operations & Efficiency Phones on the Floor? Here’s a Real Story About Tech, Training, and Guest Confidence I love questions from restauranteurs. Recently, a prospect emailed me this: Beth Hussey · Aug 18, 2025 Read article](https://bites.shiftyinc.com/blog/phones-on-the-floor-heres-a-real-story-about-tech-training-and-guest-confidence) ### [![schedule pins](https://bites.shiftyinc.com/hubfs/SHIFTY%20BLOG%20Scheduling.png) Operations & Efficiency Why Smarter Scheduling Matters More Than Ever in Full-Service Restaurants with a Bar If you run a full-service restaurant with a bar—especially across multiple locations, you already know that scheduling isn’t just a logistical task. ... Beth Hussey · Aug 7, 2025 Read article](https://bites.shiftyinc.com/blog/why-smarter-scheduling-matters-more-than-ever-in-full-service-restaurants-with-a-bar) ### [![restauruant gm trainer](https://bites.shiftyinc.com/hubfs/SHIFTY%20BLOG%201.3.png) Operations & Efficiency Why Your GM Shouldn’t Be Your Only Trainer: Scalable SOPs for Multi-Unit Brands In many restaurants, training defaults to the General Manager. And why not? They know the standards, they care deeply about the guest experience, and ... The Shifty Team · Jul 14, 2025 Read article](https://bites.shiftyinc.com/blog/why-your-gm-shouldnt-be-your-only-trainer-scalable-sops-for-multi-unit-brands) ### [![](https://bites.shiftyinc.com/hubfs/pitaway.webp) Operations & Efficiency How Pita Way Used Shifty to Slash Turnover and Train Faster—While Growing Fast When a fast casual brand starts growing fast, things can break—especially in the back-of-house. That’s exactly what Pita Way, a Mediterranean concept ... The Shifty Team · Jun 18, 2025 Read article](https://bites.shiftyinc.com/blog/how-pita-way-used-shifty-to-slash-turnover-and-train-faster-while-growing-fast) ## See Shifty in action. Book a 15-minute demo and see how Shifty helps restaurants schedule, train, and retain. [Book your free demo](https://www.shiftyinc.com/book-demo) © 2026 Shifty. All rights reserved. [Privacy Policy](https://www.shiftyinc.com/privacy)